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Questions about the MyChart Website: Fill out information below to ask a question or submit feedback about the MyChart Website. You may also call (585) 275-8762 or 1 (888) 661-6162 (choose Option 1) Monday through Friday, 8am-4:30pm.

Questions about Information in your Record: Please call your doctor's office, or send a message (you'll need to be logged into MyChart; then click on Messaging -> Contact My Doctor's Office).

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